Order Cancellation Policy
To request for an order cancellation please WhatsApp us on +923001687243 with order #.
ELIGIBILITY CRITERIA FOR ORDER CANCELLATION
Unpaid COD Order : If it's an unpaid COD order and the customer asks for the cancellation of the order, the order will be cancelled without any questions asked before the order has been shipped out of the MUSAIF warehouse.
Cancellation of Paid Orders:
- Bank Deposit/JazzCash/Credit Debit Card Orders: If a paid order is cancelled, the following refund timelines will apply.
Refund Timelines:
- Bank Deposit/JazzCash Paid Orders: Refunds will be processed within 7 days from the date of cancellation.
- Credit/Debit Card Paid Orders: Refunds will be processed within 15-20 days from the date of cancellation.
FOR ASSISTANCE
WHATSAPP : 92 300 1687243EMAIL :info@musaif.pk